BearWalks Support

A daily step leaderboard for your campus.

My steps are not showing

BearWalks reads your step count from Apple Health. Open Settings, then Health, then Data Access & Devices, then BearWalks, and make sure Steps is on. If your phone has no step data yet, the app shows clearly labelled demo steps until real data arrives.

Joining a group

Ask whoever made the group for the invite code or the QR. Open BearWalks, tap your board, then paste the code. Scanning the QR opens the app and joins you automatically.

Walking without appearing on a board

Turn on Go dark on the profile screen. You disappear from every board while your steps keep counting and your history is kept. Turn it off whenever.

Deleting your account

Delete my account, on the profile screen, permanently removes your name, photo, Instagram handle and every step total. It cannot be undone.

Reporting someone

If a name or photo on a board is offensive or impersonates someone, email us and we will remove it. Include a screenshot if you can.

Contact

dep224qa@gmail.com

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